Performance Improvement

Improving Organizational Efficiency with Process Improvement

According to a Gallup poll on the state of the U.S. workplace, unhappy workers each year cost the U.S. between $450 and $550 billion in lost productivity. When employees are disgruntled, disengaged, and unhappy, their work can suffer and lead to resignations. The NCU performance improvement specialization helps you analyze workplace productivity and identify the areas for process improvement, as well as to plan and implement the modifications necessary for the organization. You will learn how to apply foundational principles to product design and operations, technology, quality, and marketing, in order to build performance and deliver products that meet customer expectations. Students learn how to apply these principles to teams, systems, processes, and organizations with the goal of building programs and delivering customizations that make them function more efficiently and effectively.

The NCU Difference

In today’s competitive global marketplace, business professionals are called upon to help their organizations run more efficiently and effectively. Northcentral University's School of Business and Technology Management has a results-oriented approach to online education, delivering rigorous doctoral, master's, bachelor's and graduate certificate programs* to help you develop the business acumen that companies seek. NCU’s education approach was developed to meet the needs of your busy life and schedule. Ideal for self-starters and independent thinkers who want a premier education with unprecedented flexibility, we use a unique one-to-one learning model that pairs one student with one doctoral professor for each course. With no teaching assistants, you learn directly from experts who provide personal feedback and professional insights. With NCU’s online learning model, there are weekly starts for every program or course. None of our programs have residency requirements, allowing flexible access to you no matter where you live. When you enroll in NCU to earn an advanced degree in business, you will become part of a community of professionals who are already making a difference around the world.

“During each aspect of my doctoral journey, hearing my chair say ‘you said the right things, you did the right things, but there is something more,’...that kept me motivated. I think that shaped me. I’m much better for it, and I’m definitely more ready to provide good quality service and give people good teaching, coaching and mentoring today.” - Jessie Maggitt, PhD in Business Administration (2016)

At A Glance

Course information
  Credit Hours Courses Est. Time to Complete  
MBA 30 10 16 months View Course Catalog

Beyond the specialized courses designed to help you expand your abilities in your chosen field of study and profession; NCU offers the following benefits to students and alumni:

Unmatched Flexibility
Many online programs offer the ability to take courses without leaving your home, but few offer weekly course starts, no scheduled lecture hours, no group assignments, and the ability to schedule courses around your personal and professional obligations. The option to turn in your assignments as early in the week as you want, provide you the ability to schedule school around your life, not the other way around.

100% Doctoral Faculty
Whether you are completing your bachelor's degree, pursuing your graduate degree, or on the path to earning your doctoral degree, you can rest assured that you will be mentored by doctors in your field of study.

One to One Engagement
Not only will you learn from a doctor in the field, but you won't have to fight for facetime as one of many within a classroom. At NCU, you'll have the opportunity to interact one to one with your professor to get personalized mentoring.

Master of Business Administration Program Learning Outcomes

  • Evaluate the health of an organization
  • Effectively communicate - in media appropriate to purpose, occasion and audience - ideas and arguments associated with business issues
  • Evaluate the challenges and opportunities presented by the global business environment
  • Evaluate legal compliance, ethical concerns of stakeholders, and social responsibility in terms of their impact on the conduct of business
  • Deliver effective business solutions

*Credit hours and courses reflect new students meeting credit requirements and utilizing no transfer credits. Est. Time of Completion reflects new students following the preferred schedule designed by the Dean for the program.

Important Information for Students, Including Gainful Employment
Performance Fact Sheets available for residents of California