How an Organization Transitioned 400+ Team Members to Remote Work

With Karen Whitney, Chief Operating and Financial Officer, National Education Partners

Over the course of 5 days, National Education Partners transitioned 400+ employees from the office to remote work. Here is how they did it.

Creating Support Resources

• We created a central place on our Intranet that includes all Communications as well as technical support information.
• We reminded employees of ways to interact with Human Resources for FMLA, ADA and policy related questions.
• We shared the Emergency Closure phone number that would include necessary information.  
• We reminded employees of our HR benefit of the Employee Assistance Program.  
• We reminded employees how IT Support questions should be routed.  We have monitored the questions and provided additional tips based upon questions.
• We filmed a video from our leaders talking about their tips for a remote work environment.

10 Success Tips for Working Remotely

1. Stay calm
2. Build a stress-free zone
3. Get up
4. Get some fresh air
5. Set up a place *not* to go
6. Get ready
7. Close the door
8. Create routines
9. Stay connected
10. Don't forget about security

Reference: https://www.inc.com/bill-murphy-jr/10-really-smart-quotes-about-working-from-home.html?cid=sf01003