By Josh Brown
Now that we have a clear understanding of why your remote organization needs a knowledge management system, let’s go over how to create one in a way that allows you to meet your goals.
Identify Knowledge and Content to Be Created
Your first order of business is to determine what information will actually be included within your KMS.
The reason I teach in general, and why specifically at NCU, is multi-factorial. After decades in the global corporate business arena, I decided to write a doctorate on iatrogenic death, or medical death by errors. We lose a minimum of 250,000 lives each year because of medical error – it’s the third-largest cause of death in the United States according to a Johns Hopkins study.
Chelsea YoungVice President, Academic Engagement
"I know I have that email here somewhere."
"I can't remember what folder I saved that document in."
"Which version of this document has the most recent comments from the group?"
"Can you please send me that document with your comments again?"
"My computer's hard drive just crashed, and I lost everything!"
The question you may be asking yourself is what is Global Analytics? You may already know about the power of analytics and data-driven decisions. But what the process of doing this globally and how has this led to the management of remote teams? My first experience with global analytics was in the early 1990s when I worked as a risk analyst at GE Capital.
Benefits of Using a Knowledge Management System?
Before we discuss best practices for creating a knowledge management system, let’s take a closer look at why you should make use of one for remote operations.
Remote Team Alignment
Creating alignment throughout your organization is one of the biggest challenges remote teams face.
As a regionally accredited online university, Northcentral University has the privilege of serving students worldwide. Just as we are interested in learning more about you and your educational and career aspirations, we hope you’ll take the time to get to know us, discover how our programs and services work to reflect our Mission, Vision and Values, and our commitment to excellence in everything we do.