3 Ways to Win as a Virtual Public Servant

By Dr. John Frame

During the past few years, I’ve served twice as a consultant for the United Nations Development Programme in Istanbul, Turkey. More recently, I served as a pro bono consultant for another UN agency, in New York. At that time, I lived in London and worked from home or a café. I even made a phone call once from a park bench. 

Making an Effort to Connect with Remote Team Members is Linked to Reduced Stress, and Increased Positive Wellbeing and Productivity

Last March, within a matter of days, COVID-19 was responsible for many members of the US workforce switching from working in-office to working at home.  This threat to health and the economy, as well as sudden restrictions for interacting with colleagues, friends, and family members resulted in a surge in anxiety as a nation.  To take a closer look at what was working to keep stress levels in check, and maintain positive wellbeing and productivity, we surveyed thirty participants who began working remotely as a result of COVID-19.  Respondents completed an online survey weekly for four week

Key Best Practices for Creating, Maintaining, and Using a Knowledge Management System

By Josh Brown

Now that we have a clear understanding of why your remote organization needs a knowledge management system, let’s go over how to create one in a way that allows you to meet your goals.

Identify Knowledge and Content to Be Created

Your first order of business is to determine what information will actually be included within your KMS.

Why I Teach: To Help Others

The reason I teach in general, and why specifically at NCU, is multi-factorial. After decades in the global corporate business arena, I decided to write a doctorate on iatrogenic death, or medical death by errors. We lose a minimum of 250,000 lives each year because of medical error – it’s the third-largest cause of death in the United States according to a Johns Hopkins study. This is an almost unknown statistic.

Using Technology to your Advantage for Collaboration and Data Storage

Chelsea Young
Vice President, Academic Engagement

"I know I have that email here somewhere."

"I can't remember what folder I saved that document in."

"Which version of this document has the most recent comments from the group?"

"Can you please send me that document with your comments again?"

"My computer's hard drive just crashed, and I lost everything!"

The First Applications of Global Analytics

The question you may be asking yourself is what is Global Analytics? You may already know about the power of analytics and data-driven decisions.  But what the process of doing this globally and how has this led to the management of remote teams?  My first experience with global analytics was in the early 1990s when I worked as a risk analyst at GE Capital.

Benefits of Using a Knowledge Management System?

Benefits of Using a Knowledge Management System?

Josh Brown

Before we discuss best practices for creating a knowledge management system, let’s take a closer look at why you should make use of one for remote operations.

Remote Team Alignment

Creating alignment throughout your organization is one of the biggest challenges remote teams face.

Introducing Knowledge Management Systems

Introducing Knowledge Management Systems

Josh Brown

Data management is an essential part of running any business.

Of course, it’s a pretty involved process, too. Whether we’re talking about internal files and documents to customer-facing information and content, your company has a lot of data to keep track of.

Online Education Needs More Than Technology to Be Done Right

By David Harpool, President, Northcentral University 

Northcentral University is a private, nonprofit online university focused on delivering primarily graduate education to working professionals.

As colleges and universities decide how to handle the upcoming fall semester, some are moving more courses online. Unfortunately, “online” is becoming synonymous to “technology-supported courses,” not true remote learning

Tips for Building Empathy and Inclusion in the Classroom

Our country is hurting right now, which means our students are hurting. Schools, which are often a safe place of refuge, are unavailable. Educators must begin to prepare for students’ return, whatever that will look like.