Charlotte Chase, Ph.D.

Dean, Office of Academic Support and Institutional Services

Dr. Charlotte Chase is the Dean of the Office of Academic Support and Institutional Services (OASIS), a team consisting of the NCU Library, Instructional Design and Technology group, the Writing Center, and Mentor Services. Chase came to Northcentral University in August, 2007 as Director of Program Review and Assessment for the School of Business and Technology Management.

Chase has extensive experience in quality management, performance consulting, and training and development for automotive suppliers, consulting firms, financial institutions, and human service agencies in the southeastern Michigan area. She is a Certified Performance Technologist and Licensed Professional Counselor having spent a number of years in the human service field as an business consultant, educator, and therapist. Immediately prior to joining NCU, Chase was responsible for the ISO certifications and quality management systems for five states in the Midwest for the new AT&T.

Chase earned her Ph.D. in Instructional Technology from Wayne State University, Detroit, Michigan. She received her M.A. in Guidance and Counseling and BS in Human Resource Development from Oakland University, Rochester, Michigan. Dr. Chase has consistently devoted volunteer time to professional associations, specifically the International Society for Performance Improvement (ISPI) and the American Society for Training and Development (ASTD) and has held multiple Board positions and made numerous presentations at national Conferences. Her husband, Steve Clark, is successfully running his own print shop in Cottonwood. They hike, travel, visit friends and family back in Michigan, and take care of their two cats.