Pamela Carter, PhD

Assistant Dean, School of Business & Technology Management


Areas of Expertise:
• IT Education and Workforce Issues
• IT Service Management

• PhD, Florida State University
• MBA, University of Maryland
• BIS, George Mason University

The diffusion of complex technologies: A study of adaptation processes during implementation – investigation of the social, political, and technical factors and outcomes associated with the multi-stakeholder implementation of a university distance learning program

Selected Publications:
• “Post-acceptance intentions and behaviors: an empirical investigation of information technology use and innovation,” Journal of Organizational and End User Computing (2012)
• “Information politics in health information exchange networks,” Journal of Information Privacy and Security (2011)
• “IT service value creation in a global environment,” Journal of Global Information Technology Management (2010)

Selected Professional Experience:
• President, Carter & Company Consulting LLC
• Associate Professor & Chairperson, North Carolina A&T State University
• Assistant Professor, Florida State University
• Assistant Professor, University of Oklahoma

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